RESPONSIBLE GAMING

Ruidoso Downs Race Track and Billy the Kid Casino supports responsible gambling and the development of awareness and prevention programs.

If you think you need help, call the New Mexico Gambling Crisis Hotline at 1-800-572-1142, or visit the New Mexico Gaming Control Board or New Mexico Council on Problem Gambling websites for more information. It is free, confidential, available 24 hours, and bilingual.

Self-Exclusion Process for Compulsive and Problem Gamers

Self-exclusion programs provide a way for a person to voluntarily ban themselves from a casino in order to deal with compulsive or problem gaming (Gainsbury, 2014; Jackson & Thomas, 2005).

The request for self-exclusion must be filed in person with the New Mexico Gaming Control Board. Placement on the list is entirely voluntary and must be done by the individual seeking exclusion.

Placement on the self-exclusion list must be done in-person by submitting a completed request for self-exclusion to: New Mexico Gaming Control Board, 4900 Alameda Blvd NE, Albuquerque, NM, 87113. Click here for a self-exclusion form and instructions.

Call 505-841-9700 to set up an appointment at the Albuquerque office or for additional approved locations.